Receptionist

Smith.ai

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Reviewed in: Sample issue (example)

The catch

A BBB complaint describes two waves of 100-plus silent spam calls, which Smith.ai tried to bill at $2.20 a call, over $300 in disputed overages.

Complaint record

Trustpilot 4.4 (369); BBB complaint 2025-11-25: 163 silent spam calls billed as chargeable

Who it’s for

A shop that gets its spam-call policy in writing.

The facts

Price: AI receptionist $0 / $150 / $500 per month
Status: Verified 2026-09-06
Setup fee: None listed
Overage: Per call; $2.20 a call cited in a BBB complaint
Last checked: 2026-09-06

Sources

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