Podium

Not tested yet

No issue has made the call on this one yet. The price, the terms and the complaint record above are checked and sourced; the verdict is the part that is missing.

The catch

Podium's own page shows no price. BBB complaints describe billing after cancellation (2026-06-23) and an auto-renewal buried in a later AI add-on document.

In Spanish

• Talks to your customers in Spanish: Not checked
• The software itself in Spanish: Not checked
• Human support in Spanish: Not checked

Podium's own pages — AI Employee, webchat, pricing — never name a language, and their knowledge base would not load for us. We could not settle it either way.

podium.com/product/ai-employeeread 2026-09-09

podium.com/product/webchatread 2026-09-09

Complaint record

Trustpilot 4.1 (359); BBB complaints on file

Who it’s for

A shop that already texts customers from Podium.

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