Hatch

Not tested yet

No issue has made the call on this one yet. The price, the terms and the complaint record above are checked and sourced; the verdict is the part that is missing.

The catch

The vendor is usehatchapp.com. hatch.com is a different company entirely, a global engineering consultancy, and that is the address this directory had until 2026-09-07. All three tiers — Standard, Pro, Enterprise — are quote-only. Hatch says pricing is a platform fee plus usage, sold annually and paid monthly per location, so the year is the real commitment. A $499 a month for 250 conversations, $2 each after figure circulated before the price page became a form; nothing on the site supports it now, so treat it as hearsay, not a quote.

In Spanish

• Talks to your customers in Spanish: Not checked
• The software itself in Spanish: Not checked
• Human support in Spanish: Not checked

Hatch's one Spanish mention sits under a “What's next for Hatch Voice AI” heading. That is a roadmap, not something you can buy today, so it does not count as a yes.

usehatchapp.com/blog/webinar-recap-utilizing-hatch-voice-airead 2026-09-09

usehatchapp.com/product/voice-airead 2026-09-09

Complaint record

Capterra 3.5 (40)

Who it’s for

A shop working inbound leads by text.

Similar tools